Warranty Policy

WARRANTY PERIOD IS SPECIFIED ON EACH PRODUCT PAGE.

 

WARRANTY RULES:

The warranty period begins on the date of purchase, not the date of delivery.

Warranty cannot be provided without proof of purchase.

Warranty cannot be provided if the product has been tampered with or modified in any way.

Warranty cannot be provided if the issue is caused by improper use or handling of the product.

The warranty period will not be renewed after a claim; it remains valid only from the original purchase date.

 

HOW TO CLAIM WARRANTY:

Contact us to report the issue. Provide proof of purchase (digital/physical invoice).

Once approved, you are required to ship the product to one of our storehouses. We will provide you with a specific shipping address based on your location and the product.  The shipping cost is generally ₹50-200, based on the size of the product or packaging. This shipping fee will be refunded as store credit if the warranty claim is approved. Maximum refundable store credit is ₹200.
If you have any issues, we can assist you with packaging and shipping. Don't worry!

Once we receive the product, we will analyze it and take the necessary action.  This may involve a full replacement or replacement of the faulty part (battery, motor, etc.).

We will then ship the product to your original address.